Part-Time Health Care Advocate Position
MHP recently obtained funding from the Independent Consumer Advocacy Network (ICAN), the New York State Ombuds Program for people with Medicaid who need long term care services. MHP will answer calls from the ICAN hotline to provide education, navigational assistance, and advocacy to people throughout the State who are enrolled in Health and Recovery Plans (HARPs), a new type of Medicaid managed care plan that integrates physical health, mental health, and substance use services for adults with significant behavioral health needs. We will also conduct community outreach and presentations throughout the five boroughs for participants, caregivers, providers, and other advocates. MHP will be the statewide specialist on HARPs, providing technical assistance and training to the other ICAN community-based organizations. MHP seeks an advocate with the following qualifications:
• Basic knowledge of Medicaid and public benefits in New York State;
• Experience with community outreach and/or educational presentations;
• Efficient and meticulous attention to detail;
• Excellent communication skills, including the ability to maintain confidentiality and to work with people living with mental illness;
• Ability to work independently, to manage a high client load, to meet deadlines, and to be flexible;
• Ability to navigate bureaucratic agencies;
• Negotiation or mediation skills;
• Proficiency in Spanish or another foreign language is preferred, but not required.
• Answering calls routed to MHP from the ICAN hotline;
• Providing information and navigational assistance to HARP participants and caregivers;
• Assisting clients with grievances;
• Providing information and assisting clients in executing advance health care directives;
• Conducting extensive community outreach and presentations throughout the five boroughs;
• Identifying trends and issues affecting HARP participants;
• Maintaining databases and assisting with grant renewals and reporting.
The Urban Justice Center serves New York City's most vulnerable residents through a combination of direct legal service, systemic advocacy, community education and political organizing. Our 11 Projects assist clients on numerous levels, from one-on-one legal advice in soup kitchens, to filing class action lawsuits to bring about systemic change, to pushing social justice legislation forward.